Shipping & Returns

There are postal service impacts throughout Australia and Internationally.  Please understand if your parcel does not arrive in the usual time frame, this includes Express Post.  In most cases you are provided with a tracking number so please check the status for updates on your parcel or contact us if you parcel does not arrive within an acceptableperiod of time.

Approximate postage costs
Our freight cost calculator may not always be correct - this is often the case when a large quantity of items are ordered - but we always check the calculations and adjust the freight cost as required.
Free freight offers are adjusted in-house before your card is charged.

Signature on delivery is complimentary - usually $2.95.  This service will be automatically applied, except for small orders that will fit in a letter box or unless you advise us in notes that you prefer Safe Drop.

CARS Available on the following full priced ranges:
* Scalextric
* Revo
Minimum $99 value applies across these brands (see other exclusions below)

TRACK Available on the following full priced ranges:
* Scalextric
Minimum $135 value applies (see exclusions below)

* slot car sets (ready to run racing sets)
* track powerbases
* sale items or discounted items
* USA or UK limited releases
* items listed in the Collectables section

Express Post service is not eligible for any free freight offer

SYDNEY CUSTOMERS We are offering free freight to customers in the Sydney Postcode region listed below for full priced orders $150 or over.
Please note for orders under $150 you will pay no more than $11 for standard post.
Postcodes included are:
1000 - 1935
2000 - 2079
2085 - 2107
2109 - 2156
2160 - 2172
2174 - 2229
2232 - 2249
2557 - 2559
2564 - 2567
2740 - 2744
2747 - 2751
2759 - 2764
2766 - 2774
2776 - 2777
2890 - 2897

These offers may be modified or withdrawn at any time and only applies to deliveries within Australia. Only applies to stock shipped during the offer period. Not in conjunction with any other offer.

Australia Post standard Parcel Post or letter service will be used.
If Express Post is selected you will be charged the full Express Post rate.
Optional additional costs: 
Insurance $2.00 for every $100 insured. 

Where an order includes items that attract both free freight and no free freight, there will be no additional freight charge if the weight stays within the same weight category as the free freight item/s. If the multiple items move into the next weight category freight will be calculated on the items/s as normal and a freight reduction will be applied for the item/s that attract free freight. 

If ordering online our postage calculator will show the full postage cost. We will amend the order prior to charging your card.

Processing time
Orders received by 10.00am (Sydney time) are usually dispatched the same day or next business day if a weekend. Occasionally due to high order loads or new releases there may be a slight delay in processing of orders. Orders with Express shipping are prioritised.

If any items are not in stock but due back into stock within 7 days we will hold the entire order until those items arrive. If there is any further expected delay will we contact you via email or phone call.

Export orders will have the Australian GST removed after checkout and prior to processing payment.

Shipping Method
We use Australia Post Parcel Post and charge at their cost.
No handling fee is added.
We always attempt to keep the freight cost as low as possible.

Shipping offer to New Zealand
We are currently offering a special Express Courier shipping rate to NZ:
Up to 500g  A$18
500g-1kg     A$22
1kg to 2kg   A$26
This is not be reflected on our shipping estimator but will be manually adjusted in-house before your card is charged. 

We highly recommend insurance. All parcels are sent with a tracking number, however, if you opt not to take insurance our responsibility will end when the parcel leaves our premises.  
If your have not taken insurance and the goods are damaged or lost in transit, you are unable to make a claim against Armchair Racer as you have requested no insurance. You will need to follow this through with the postal service, however, they will most likely reject the claim as there was no insurance processed.

In addition to your statutory rights, should you change your mind we will happily provide a refund or exchange providing:
* the item is returned with the original receipt within 14 days
* is not used and is in original condition, including packaging
Any freight costs are the purchaser's responsibility.

The following items may not be returned:
* special orders
* goods made to order
* the item is marked as non returnable 

Copyright © 2022 Armchair Racer. Website by Rob Dunn